TRAINING & CONSULTATION

Course Synopses

PERFORMANCE MANAGEMENT
Performance Management /Appraisal System Design
Constructive Performance Appraisals
Performance Coaching & Counselling
Free Download: Rating Scale Calculators

STAFF RECRUITMENT & SELECTION
Rational Staff Selection

SALES & CUSTOMER SERVICE
Retail Selling Skills
Dynamic Customer Service
Sales and Service Coaching

BUSINESS STRATEGY
Entrepreneurial Tactics

PERSONAL DEVELOPMENT
Personal Values, Goals & Lifemap

PSYCHOMETRIC PROFILING
IVA: Values & Desires
AMQ: Motivational Behaviours
THP: Managerial Capabilities

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APPRAISAL SMART
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